Welcome to Divine Travel Terms & Conditions. By booking travel arrangements through our agency, you agree to the following terms and conditions. These terms apply to all bookings made through Divine Travel, whether online, via phone, or in person.
By booking your arrangement with us, you are agreeing to be bound by the terms of this agreement (“Agreement”) and any additional terms and conditions of any suppliers that are applicable to your booking arrangements. The lead guest is required to provide contact information to Divine Travel LLC for each guest in their group and assumes the responsibility of sharing these terms and conditions with the entire group, including payment of all amounts when due. It is the responsibility of each passenger to read Divine Travel LLC Terms and Conditions in its entirety. In addition, Divine Travel LLC reserves the right to modify these Terms and Conditions, from time to time and will submit an update via email notifying of such changes. By reviewing this full Agreement and clicking “Agree,” I agree to the following terms and authorize Divine Travel LLC to charge the credit card I have provided.
All quoted prices are subject to change without notice; and are based on availability. Prices cannot be guaranteed until booked and/or deposit is received. All bookings are subject to availability and confirmation by Divine Travel LLC. A deposit or full payment may be required at the time of booking, as specified during the booking process. Final payment must be made by the date specified during the booking process. Failure to make final payment on time may result in the cancellation of your booking and forfeiture of any deposit paid.
1. I understand that Divine Travel LLC acts solely in the capacity of a sales agent for the suppliers providing the travel services in connection with my trip, including but not limited to airlines, hotels and resorts, tour operators, transfer operators, sightseeing/excursion operators, shuttle providers, and providers of entertainment and wedding-related services. Divine Travel LLC assumes no responsibility for any personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity that may be occasioned either by (a) any act or omission of any of the suppliers or (b) any matter beyond our exclusive control involving them, including but not limited to a delay or cancellation of a flight that causes me to miss any portion of the trip.
2. I understand that Divine Travel LLC is not responsible for the denied entry into any country for any guest. I understand that all guests are responsible to ensure that they have all the proper documents for entry. All names on documents must match the legal name on the guest’s photo I.D., and travel document information must match tickets. I understand that minors unaccompanied by birth parents will need a permission letter for travel outside the U.S. and any travelers with criminal convictions may be denied entry to certain countries. Each guest is responsible for determining if issues are present with the immigration/customs process into a foreign country. Being denied entry will result in a complete financial loss associated with my trip.
3. I understand that a passport is required for international travel, including for children & babies and that for some countries (including but not limited to Mexico, Costa Rica, St. Lucia, Europe) passports must be valid 6 months AFTER RETURN DATE OF TRAVEL. I understand it is my responsibility to review and understand passport requirements and travel advisories for both the United States and the destinations I will be visiting.
Please note, effective May 7, 2025, a REAL-ID compliant driver’s license, state-issued enhanced driver’s license, or another TSA-approved ID, such as a passport or U.S. military ID will be required to fly domestically in the U.S.
4. I understand that Divine Travel LLC is not an agent of the selected resort/hotel (“Resort or Hotel”) and has no control over refund policies and other rules mandated by the Resort or Hotel. Failure to show up on the day of your check-in date will be considered a no-show. No-shows will result in the cancellation of your booking, and no refund will be provided. The resort or accommodation provider reserves the right to cancel your booking at their discretion due to unforeseen circumstances, including but not limited to overbooking, natural disasters, or health and safety concerns. If the resort or accommodation provider cancels due to unforeseen circumstances or natural causes of your booking, Divine Travel will make reasonable efforts to offer an alternative arrangement or provide a refund, depending on the policies of the service provider.
5. I certify that I am the authorized cardholder for this purchased travel and am authorizing Divine Travel LLC or its chosen tour operator or supplier to charge the listed amount to the credit card. I understand that a 3.4% processing fee will apply for credit and debit card charges.
6. I certify that I will verify all the information contained in the confirmation email I receive is accurate and I will ask for any corrections within 72 hours of receiving the email. If I do not update the information within this period, it will be deemed correct by Divine Travel LLC.
7. I understand that Divine Travel LLC is not an Insurance Agency and that 3rd-party Trip Protection is optional and the cost is non-refundable once purchased. I understand that Divine Travel LLC cannot sell, solicit or negotiate travel insurance policies and that Divine Travel LLC has not made a binding assurance or promise about insurance coverage. I acknowledge that I have been advised about purchasing Travel Protection from Divine Travel LLC and the possible results if I choose not to purchase Travel Protection.
8. I acknowledge the expense incurred by changes and I authorize Divine Travel LLC to charge a change fee of $25 per person per request for any changes that are requested or required after 24 hours of receiving my reservation confirmation email. This may include travel date changes, name changes, room category changes, and more.
9. I authorize Divine Travel LLC to charge $35 as a retainer of services and any additional services that we offer that you elect to purchase. I authorize Divine Travel LLC to charge $25 per-person payment for the cancellation of a reservation made by Divine Travel LLC with no regard for the reason for cancellation. This cancellation fee also applies to all cancellations that result in a rebooking.
10. I acknowledge and understand that the signed charge authorization is a binding agreement for charging my submitted credit card, or being invoiced for the charges, and as such, I waive any right to a chargeback in the case of trip delays, changes, or cancellations for any cause (excepting fraud), including a force majeure event and I agree to refund policies and procedures as outlined in the terms and conditions of the suppliers operating components of the trip. If I attempt without Divine Travel LLC authorization to chargeback, reverse, or recollect a trip payment already made, Divine Travel LLC reserves the right to collect all additional costs, fees, and expenses associated with such chargeback, reversal, or recollection including, without limitation, attorney fees. I understand that my credit card statement may reflect the supplier name or other supplier’s name (ex: airlines) when transactions are completed on my behalf by Divine Travel LLC. I understand payment may take 3-5 business days to fully process and be reflected on my credit card statement.
11. I acknowledge and understand that it is my responsibility to comply with the government's rules in the destinations I'm visiting that are in effect during my trip. Government officials in the destinations I visit may change entry requirements, health protocols, and other rules for inbound visitors (including the possibility of health screenings, tests, and even mandatory quarantines) at their discretion and with little or no advance notice. I acknowledge and understand that the coronavirus (COVID-19) and any other emerging viruses remains contagious and is expected to cause regional outbreaks through 2021 and into 2025, which may affect travel and flights reserved during this period. All guests who are senior citizens and those with underlying medical conditions are especially vulnerable to COVID-19, and each guest must consider the inherent risk of exposure and infection when making travel plans. In the event of health pandemics or states of emergency, the suppliers and/or resorts operating guests’ trip may change, delay, or cancel the services offered for the trip at their sole discretion and with little or no advance notice. I acknowledge and understand that Divine Travel LLC is a travel agent and has no control over these decisions and cannot be held liable for them.
12. I understand that this Agreement shall be governed by and construed under the laws of the State of Colorado without regard to any conflict of law provision. This Agreement is performable in whole or in part in Arapahoe County. The parties hereby irrevocably submit to the exclusive jurisdiction of any state or federal court located in Arapahoe County, Colorado over any suit, action or proceeding arising out of or related to this Agreement.
13. I understand that by signing this that the Terms & Conditions apply to everyone on the reservation.
14. I certify that I have read the Terms & Conditions and the appropriate Travel Protection Plan details. If there are any issues with submission, please contact an agent for the completion of this Agreement.
15. I understand all research or change in reservation payments to Divine Travel LLC are non-refundable and non-transferrable. I further acknowledge that I have been offered to purchase travel insurance to protect my investment.